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Usually a valid category B licence (cars) is enough. Here you can specify weight limits and required years of experience.

Explain minimum age, years of licence and any extra conditions (for example, a young driver surcharge).

Insurance, included kilometres, basic equipment, etc. Link to the pricing and extras page for more detail.

Example: pay X% in advance when booking and the rest a few days before departure or on pick-up day.

Specify the amount, how it is blocked (card) and when it is returned after the vehicle is checked.

Explain deadlines without charge, possible cancellation fees and how to manage date changes.

Explain how 24-hour roadside assistance works and the direct contact number with your team.

Indicate whether pets are allowed, in which vehicles and whether there is any cleaning fee.